Refund policy

We gladly accept returns within 7 days of delivery, which means you have 7 days after receiving your item to request a return. Items must be in original condition—unworn, unwashed, and with tags attached. A receipt or proof of purchase is required. If your return is accepted, instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• We recommend using a trackable shipping method—we're not responsible for lost return packages.

• Returns can be refunded to your original payment method or issued as store credit, upon request.

Please note: Final sale items are not eligible for return, refund, or exchange.

To start a return, please email windandseagoods@gmail.com with your order number and reason for return. We’ll take it from there.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.